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office policies

Important Information For You To Know

Appointments

Our clinic operates on an appointment basis to allow time for hospitalized patients and surgical procedures. We try our utmost to keep your wait to a minimum.

We ask that all pets be on a leash or in a carrier. We desire a safe environment for your pet.

Professional Fees / Payment

We feel it is our obligation to you and your pet to provide the most progressive medical and surgical service available. Out of necessity, fees will be structured to support this type of service. The staff will be happy to discuss any fee or cost estimate at your request. We encourage you to make any fee inquiries prior to services being performed. All accounts are to be settled at the time of service or upon the release of your pet from the hospital. Accounts may be paid with cash, check, Discover, MasterCard, Visa, or Care Credit.